Terms & Conditions
Thank you for choosing Bloom Styling & Events! Please review the following terms and conditions before booking our services.
Booking & Payment
A 50% non-refundable retainer is required to secure your event date.
Your booking is not confirmed until the signed agreement and retainer have been received.
The remaining balance is due 7 days before the event.
Bookings made within 7 days of the event require full payment at the time of booking.
Rush Bookings
Bookings made less than 10 days before the event are subject to a rush fee based on the size and complexity of the project.
Delivery, Setup & Teardown
Delivery fees are calculated based on the event location.
Professional setup is included when specified in your proposal.
Teardown is included only if listed in your package or contract.
The client is responsible for ensuring the venue is accessible at the scheduled installation time.
Venue Access
The client is responsible for obtaining any required venue permissions and ensuring the installation area is ready upon our arrival. Delays caused by venue restrictions or unavailable access may result in additional labor charges.
Balloon Care
Once installed, Bloom Styling & Events is not responsible for damage caused by:
Extreme heat or direct sunlight
Wind or severe weather
Rain
Sharp objects
Children or guests handling the décor
Pets
Improper handling after installation
Outdoor balloon installations are designed for your event but cannot be guaranteed due to changing weather conditions.
Client-Provided Items
To maintain our quality standards, we generally do not install client-provided balloons. If client-supplied décor or materials are used at the client's request, Bloom Styling & Events is not responsible for product failure, color variations, or damage.
Changes to Your Order
Any changes requested after booking are subject to availability and may result in additional charges.
Cancellation Policy
The 50% retainer is non-refundable.
Cancellations made after the final payment has been received may not qualify for a refund, as materials and labor may already be committed.
In the event of unforeseen circumstances, we'll work with you to determine the best available solution.
Photography
Bloom Styling & Events reserves the right to photograph completed installations and use these images for our website, social media, advertising, and portfolio unless otherwise requested in writing before the event.
Rental Items
All rental items, including backdrops, stands, marquee letters, signage, pedestals, and other décor, remain the property of Bloom Styling & Events.
The client is responsible for any lost, stolen, damaged, or excessively soiled rental items and agrees to pay the replacement or repair cost if necessary.
Liability
Bloom Styling & Events is not responsible for injuries, accidents, or damages resulting from misuse of décor, rental equipment, or balloon installations after setup has been completed.
Force Majeure
Bloom Styling & Events shall not be held liable for delays or failure to perform due to circumstances beyond our control, including but not limited to severe weather, natural disasters, venue closures, government restrictions, illness, or other unforeseen events.
Agreement
By submitting payment, signing the service agreement, or accepting our proposal, the client acknowledges that they have read, understood, and agree to these Terms & Conditions.